Let me begin by saying that USUALLY Priceline has given me excellent service over the years. The people who work there are always super polite and accommodating and I’ve usually loved going in there. My experience during their recent 40% off cosmetics has, however, completely altered my view of their company.
Again, let me emphasise that my issue is not with the employees in any way, shape or form. Everyone I dealt with throughout this complete fiasco was lovely and polite – it’s the company’s processes, especially with regards to online ordering, which I have been utterly disgusted with. So grab yourself a tea and let me tell you a really long-winded story!